Mail Room

Location: Across from the Rachel Carson College (formerly College Eight) Advising Office

Hours:

Monday, Wednesday, and Fridays: 9am-4pm
Tuesdays & Thursdays: 10am-4pm


Be sure to check the Rachel Carson College (formerly College Eight) mailroom doors for the most updated hours. There will be occasional, unscheduled closures due to illness, unforseen circumstances or mailroom-related errands.


Contact Information: For additional mailroom questions, please call (831) 459-2361 to speak with Barbara Shelley, Mailroom Manager or email bshelley@ucsc.edu.


We cannot hold mail at Rachel Carson College (formerly College Eight) over the summer; if you do not submit an electronic mail forwarding request (check at the front desk for more information), your mail will be returned to sender.  Please submit by June 15th, 2017. Please note that only first class mail can be forwarded. Magazines are second class mail and will be discarded; contact them directly to have your address changed.

General Questions/Answers:

How are mailboxes assigned and where do I get my mailbox information?

Can I get a mailbox If I live off campus?

Where do I pick up my packages?

I lost my mailbox combination, what do I do?

What do I do if my mailbox is broken?

How should my mail be addressed?

My online tracking says my package has arrived, but I don't have an email from the mailroom yet. Where is it?

How do I get my mail forwarded if I am going to be away from UCSC?

Where can I mail a letter?

Where can I mail a package?

Where can I purchase stamps?

What do I do if there is a letter in my mailbox that is not for me?

When do I start or stop receiving mail at this address?

How are mailboxes assigned and where do I get my mailbox information?

All Rachel Carson College (formerly College Eight) students who are living on campus are assigned a mailbox. All continuing on-campus students are re-assigned a mailbox every year. Both new and continuing students will be given their mailbox information during move-in.

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Can I get a mailbox If I live off campus?

Yes! If you are living off campus and would like to request a mailbox, please contact the mailroom supervisor.

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Where do I pick up my packages?

If you receive a package, we will send a email to your UCSC email address. To retrieve your package, bring a photo ID to the mailroom during open hours and a staff member will help you. Packages are not kept indefinitely. Packages that are not picked up in a timely manner are deemed unclaimed and then returned to sender.

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I lost my mailbox combination, what do I do?

It is the students' responsibility to keep track of their mailbox information. If this information has been lost, please see a mailroom staff member and show a valid photo ID.

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What do I do if my mailbox is broken?

Report the problem right away to the mailroom staff.

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How should my mail be addressed?

Do not use nicknames or pen names. Improperly addressed mail may be refused and returned to sender. Please notify your family and friends.

First and Last Name

UCSC, Rachel Carson College, #____
356 Rachel Carson Road
Santa Cruz, CA 95064-1117

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My online tracking says my package has arrived, but I don't have an email from the mailroom yet. Where is it?

The online tracking email that some mail/package carriers send out to notify you that your package has been delivered only indicates that your package has arrived in the city of Santa Cruz. It can take an additional 1- 3 days to be delivered to the Rachel Carson College (formerly College Eight) Mailroom.

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How do I get my mail forwarded if I am going to be away from UCSC?

Forwarding services are provided for a maximum of 90 days to students who have had a college mailbox and are moving off campus, who are going on EAP, graduating, leaving for the summer, transferring, withdrawing or taking a leave of absence. To activate the forwarding service, complete a electronic address forwarding form.

NOTE: Only USPS First Class Mail is forwarded. This does not include magazines, junk mail or packages from FEDEX, UPS, etc.

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Where can I mail a letter?

Your Rachel Carson College (formerly College Eight) mailroom is not a full service post office, a UPS or FedEx pick-up spot. The closest U.S. mailbox for outgoing mail is located at the top of the Rachel Carson College (formerly College Eight) stairs  near the Sociology Department entrance. Be sure to put your stamped mail in the blue USPS box.

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Where can I mail a package?

Your Rachel Carson College (formerly College Eight) mailroom is not a full service post office, a UPS or FedEx pick-up spot. You can go to the Postal Kiosk, located in the first floor of the Bay Tree Bookstore, to purchase postage or send USPS packages.

The nearest UPS location is next to the Safeway on Mission St. at :
849 ALMAR AVE, STE C
SANTA CRUZ, CA 95060-5848

Web: http://www.theupsstorelocal.com/1128/
Telephone: (831) 426-5762

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Where can I purchase stamps?

Your Rachel Carson College (formerly College Eight) mailroom is not a full service post office, a UPS or FedEx pick-up spot. You can go to the Postal Kiosk, located in the first floor of the Bay Tree Bookstore, to purchase postage.

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What do I do if there is a letter in my mailbox that is not for me?

If you have a college mailbox, you are required to check your mail frequently. If you receive mail that is not addressed to you, please return it immediately to the mailroom staff.

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When do I start or stop receiving mail at this address?

We do not accept mail during the Summer Quarter and will either return or forward any first-class mail or packages that arrive before Move-In Day. We accept mail and packages through the school year, excluding Winter and Spring Breaks. All student mailboxes close at the end of Spring Quarter. Any first-class mail or packages remaining in a mailbox/mailroom will be either forwarded or returned the following week. Here is the electronic mail forwarding form.

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