Mail Room
Contact us: rccmail@ucsc.edu
Perishable and Live Packages: Perishable and Live Packages are NOT ALLOWED in the mailroom, and will be scheduled to be returned to sender or disposed upon delivery to the mailroom. We do not have the facilities to store perishables safely, nor do we have a safe environment for anything packaged and living for long periods of times and to avoid creating hazardous conditions for our mailroom's employees, we enforce these strict rules.
Be sure to check the Rachel Carson College mailroom doors and website for the most updated hours. There will be occasional, unscheduled closures due to illness, unforeseen circumstances or mailroom-related errands. The lobby for mailbox pickup is open Monday-Friday 9am to 10pm.
- Rachel Carson Mailroom Staff
** For additional mailroom questions, please call (831) 459-2361 to speak with the Mailroom Supervisor during regular business hours or email rccmail@ucsc.edu.****
General Questions/Answers:
How are mailboxes assigned and where do I get my mailbox information?
Can I get a mailbox If I live off-campus?
Where do I pick up my packages?
I lost my mailbox combination, what do I do?
What do I do if my mailbox is broken?
How should my mail be addressed?
How do I get my mail forwarded if I am going to be away from UCSC?
What do I do if there is a letter in my mailbox that is not for me?
When do I start or stop receiving mail at this address?
How are mailboxes assigned and where do I get my mailbox information?
All Rachel Carson College (formerly College Eight) students who are living on campus are assigned a mailbox. All continuing on-campus students are re-assigned a mailbox every year. Both new and continuing students will be given their mailbox information during move-in.
Can I get a mailbox If I live off-campus?
Yes! If you are living off-campus and would like to request a mailbox, please contact the mailroom supervisor.
Where do I pick up my packages?
If you receive a package, we will send an email to your UCSC email address. To retrieve your package, bring a photo ID to the mailroom during open hours and a staff member will help you. Packages are not kept indefinitely. Packages that are not picked up in a timely manner are deemed unclaimed and then returned to sender. No e-mails are sent out for small packages. If a package is small enough to fit in your mailbox, the package will be placed there.
I lost my mailbox combination, what do I do?
It is the students' responsibility to keep track of their mailbox information. If this information has been lost, please see a mailroom staff member and show a valid photo ID.
What do I do if my mailbox is broken?
Report the problem right away to the mailroom staff.
How should my mail be addressed?
Do not use nicknames or pen names. Improperly addressed mail may be refused and returned to sender. Please notify your family and friends.
First and Last Name
UCSC, Rachel Carson College, #____
356 Rachel Carson Road
Santa Cruz, CA 95064-1117
My online tracking says my package has arrived, but I don't have an email from the mailroom yet. Where is it?
The online tracking email that some mail/package carriers send out to notify you that your package has been delivered only indicates that your package has arrived in the city of Santa Cruz. It can take an additional 1- 3 days to be delivered to the Rachel Carson College (formerly College Eight) Mailroom.
How do I get my mail forwarded if I am going to be away from UCSC?
We do not offer forwarding services. If you are unable to pick up a package or letter, you may send a trusted individual to pick up your items. They must present their ID and it must match the name you provide us, otherwise, we will return your items to sender.
Your Rachel Carson College (formerly College Eight) mailroom is not a full-service post office, a UPS or FedEx pick-up spot. The only blue USPS Mailboxes are located near the Baytree Bookstore & Baskin Engineering as they have removed them from the rest of campus.. Be sure to put your stamped mail in the blue USPS box.
Your Rachel Carson College (formerly College Eight) mailroom is not a full-service post office, a UPS or FedEx pick-up spot.
The nearest UPS location is next to the Safeway on Mission St. at :
849 ALMAR AVE, STE C
SANTA CRUZ, CA 95060-5848
Web: http://www.theupsstorelocal.com/1128/
Telephone: (831) 426-5762
Your Rachel Carson College (formerly College Eight) mailroom is not a full-service post office, a UPS or FedEx pick-up spot.
The nearest UPS location is next to the Safeway on Mission St. at :
849 ALMAR AVE, STE C
SANTA CRUZ, CA 95060-5848
Web: http://www.theupsstorelocal.com/1128/
Telephone: (831) 426-5762
What do I do if there is a letter in my mailbox that is not for me?
If you have a college mailbox, you are required to check your mail frequently. If you receive mail that is not addressed to you, please return it immediately to the mailroom staff.
When do I start or stop receiving mail at this address?
We do not accept mail during the Summer Quarter and will either return or forward any first-class mail or packages that arrive before Move-In Day. We accept mail and packages through the school year, excluding Winter and Spring Breaks. All student mailboxes close at the end of Spring Quarter. Any first-class mail or packages remaining in a mailbox/mailroom will be either forwarded or returned the following week. Here is the electronic mail forwarding form.
